Frequently asked questions

  • While our botanical serums are not yet certified organic, we are committed to using only the highest-quality ingredients. All of the plant oils in our formulas are certified organic, ensuring that you're receiving products that are effective for your body and responsibly sourced, while supporting regenerative agriculture. We are passionate about reciprocating with Nature all that she provides for us. 🌿💚

  • Our botanical serums are designed for those who seek, or are curious to discover, a product made purely by Nature, free from synthetic additives and man-made chemicals. A simple product, that is not a quick fix to you skin issues. Whether you prioritize your skin's well-being or the planet's, our products are for individuals who value eco-consciousness holistically — from the carefully chosen ingredients to the sustainable packaging. 🌍✨

  • A consistent and gentle skincare routine helps support the skin’s natural nourishment. Applying skincare in the morning helps protect and nourish the skin throughout the day, while nighttime care supports the renewal process.

    • Many notice their skin feels softer and smoother right away, especially when rinsing the face in the morning.

    • After 4–8 weeks (one full skin renewal cycle), you may begin to see a more balanced complexion.

    • With consistent use over 3–6 months, deeper changes in skin texture and appearance may become more noticeable.

    Skin health is influenced by many factors—genetics, environment, nutrition, stress, and overall well-being all play a role. Thoughtful skincare, including regular gentle exfoliation, avoiding harsh chemicals, and using a nutrient-rich serum moisturizer, is one important piece of the puzzle.

  • Yes, our serums are non-comedogenic! We carefully select each oil for its lightness and ability to nourish without clogging pores. All of the oils used are organic, cold-pressed, and unrefined, which not only preserves their full spectrum of nutrients but also ensures a light, non-greasy texture that absorbs easily into the skin. This makes our serums suitable for a wide range of skin types, including those prone to acne or congestion. 🌿✨

  • Our botanical serums are not formulated with the goal of being 'anti-aging.' We choose not to use language that opposes the natural aging process, as the term 'anti'—meaning 'against'—implies a position of resistance, an opposition to Nature itself. This feels like resistance toward the very womb that nurtures us. Aging is a part of life, and rather than fighting it, we believe in respecting and caring for our bodies and skin as they evolve. 🌍💜

    That said, while our oils aren't 'anti-aging,' they do contain a rich array of nutrients and vitamins that help protect your skin from environmental stressors. These oils nourish and support the natural microbiota of your skin, encouraging renewal for softer, smoother, and more balanced skin. It's important to note that skin health is influenced by many factors—genetics, environment, nutrition, stress, and overall well-being all play a role. Thoughtful skincare, including gentle exfoliation, avoiding harsh chemicals, and using a nutrient-rich serum, is one important piece of that puzzle. 🌿💫

  • We deeply appreciate your trust in our products. Due to the nature of our offerings, all sales are final. If your order arrives damaged or defective, please reach out to us at hello@roslina.love within 7 days of delivery with a photo, and we will carefully review your situation. If you have concerns about your purchase, we encourage you to email us—we’re happy to listen. ✨💛